Q:
If my car is pretty new and still under warranty, I have to take
it to the dealership for body repairs, right?
A:
Again, this is usually not true. For the vast majority of vehicles
any repair shop you choose that performs high quality repairs
and uses genuine manufacturer's parts will not void your new car
warranty.
Q:
If my car's "frame" has been bent or damaged, it will
never be the same as it was before the wreck again, right?
A:
Wrong again. With the right equipment, data and skilled technicians,
vehicles with frame or unibody damage can be repaired back to
specs without much trouble. We use Car-O-Liner unibody repair
benches and with it we are capable of repairing severely damaged
vehicles to manufacturer's tolerances every day.
Q:
My car has an unusual/high metallic color. Will it be difficult
to match?
A:
Color matching is not problem for any color when it's broken down
into a science, which is exactly what we do! We use Glasurit manufactured
by BASF paint and clear coat, and all of our paint is mixed in-house
using our computerized match system.
Q:
Do I have to go to the repair shop the insurance company recommends?
A:
No. You have "Freedom of Choice". You have the legal
right to take your car to any repair shop you choose, no matter
what. In fact, we are on several major insurer's preferred vendor
lists, and we in no way compromise our quality to be on those
preferred lists. If we aren't on the insurance company's referral
list and you would like us to repair your vehicle, you have every
right to bring the vehicle to us. Beware of insurance company
representatives that try to push you into taking your vehicle
to a particular shop by threatening not to pay for repair charges
or car rentals, as such intimidation is unethical and sometimes
illegal.
